Internet orders
+420 226 225 030 (SK), +40 312 251 222 (RO)| (Mon-Fri: 9:00 - 16:00)
Do you want help with a new order or do you have a question about your current order? Contact us.
Contact
Customer line
+420 226 225 030 (SK), +40 312 251 222 (RO)| (Mon-Fri: 9:00 - 16:00)
We will be happy to advise you on choosing a robotic vacuum cleaner or help you familiarize yourself with the new robot you have already purchased.
Internet orders
+420 226 225 030 (SK), +40 312 251 222 (RO)| (Mon-Fri: 9:00 - 16:00)
Do you want help with a new order or do you have a question about your current order? Contact us.
Customer line
+420 226 225 030 (SK), +40 312 251 222 (RO)| (Mon-Fri: 9:00 - 16:00)
We will be happy to advise you on choosing a robotic vacuum cleaner or help you familiarize yourself with the new robot you have already purchased.
We will call you back
Can't call us because the line is busy? Do you need to ask questions, order or advise on selection? Leave us your contact and we will call you back.
Service and complaints
+420 226 225 030 (SK), +40 312 251 222 (RO)| (Mon-Fri: 9:00 - 16:00)
Instructions on how to proceed with a claim HERE .
Instructions on how to proceed when withdrawing from the contract HERE .
Company headquarters
RobZone Europe s.r.o
Průmyslova 1472/11, 102 00 Prague 15 - Hostivař
Identification number: 27430146, VAT number: CZ27430146
Please send marketing and business offers to the email address provided. Thank you in advance
Service and complaints
+420 226 225 030 (SK), +40 312 251 222 (RO)| (Mon-Fri: 9:00 - 16:00)
Instructions on how to proceed with a claim HERE .
Instructions on how to proceed when withdrawing from the contract HERE .
Company headquarters
RobZone Europe s.r.o
Průmyslova 1472/11, 102 00 Prague 15 - Hostivař
Identification number: 27430146, VAT number: CZ27430146
Please send marketing and business offers to the email address provided. Thank you in advance
Showroom
Do you need advice on choosing a robotic vacuum cleaner, choosing the most suitable one for you? In order to have enough time for you, we recommend that you arrange a personal meeting in our showroom at info@robzone.com or use the callback form and we will contact you to arrange a date.
We will be happy to attend to you individually, we will show you our robotic vacuum cleaners in action.
The showroom is open for you every Thursday 10:00-12:00, 13:00-16:00 or at another time according to an individual agreement of a personal meeting.
Phone: 226 225 030
Where can you find us?
BENWARE campus (former Barvy laky campus)
Průmyslova 1472/11, Prague - Hostivař, 102 00
Entrance through the gatehouse from Štěrboholská Street.
- Parking for customers directly in front of the showroom.
- Barvy a laky or Myšlínská public transport stop.
GPS: 50.0661983N, 14.5356111E
Showroom
Do you need advice on choosing a robotic vacuum cleaner, choosing the most suitable one for you? In order to have enough time for you, we recommend that you arrange a personal meeting in our showroom at info@robzone.com or use the callback form and we will contact you to arrange a date.
We will be happy to attend to you individually, we will show you our robotic vacuum cleaners in action.
The showroom is open for you every Thursday 10:00-12:00, 13:00-16:00 or at another time according to an individual agreement of a personal meeting.
Phone: 226 225 030
Where can you find us?
BENWARE campus (former Barvy laky campus)
Průmyslova 1472/11, Prague - Hostivař, 102 00
Entrance through the gatehouse from Štěrboholská Street.
- Parking for customers directly in front of the showroom.
- Barvy a laky or Myšlínská public transport stop.
GPS: 50.0661983N, 14.5356111E
Basic information
The operator of the website is RobZone Europe s.r.o., Průmyslová 1472/11, 102 00 Prague 15, Czech Republic
Contact, complaints, alternative dispute resolution
Contact: tel. +420 226 225 030
Complaints: please send to info@robzone.com
Alternative dispute resolution: possible disputes can also be resolved out of court. In this case, you can contact the subject of out-of-court dispute resolution, which is, for example, the Czech Trade Inspection. More information on out-of-court dispute resolution can be found here Czech Trade Inspection .
Before proceeding with an out-of-court settlement of the dispute, we recommend that, taking into account our experience, you first resolve the situation with us.
Bank connection
FIO Bank 2802622302 / 2010 EUR currency
IBAN CZ35 2010 0000 0028 0262 2302
BIC FIOBCZPPXXX